Once the stone slab is out the door, we no longer hold liability for it. We see to it that the driver of the delivery company being used signs a ‘Declaration of Goods Received’ form. From then on it is in the safe hands of them and your stonemason. It is important to work with fully skilled professionals from the start to the end.
In the rare case that there is an internal fissure or inconsistency, we are able to investigate and replace the stone if determined a product fault. As we deal with a natural product, it is not perfect.